Refund policy

General Policy

We aim to ensure customer satisfaction with every purchase. However, refunds are only applicable under specific conditions to maintain product quality and fairness.

Refund Eligibility

No returns or refunds are available. However, inspection is allowed before accepting the order, and you may refuse delivery if you find any issue or problem with the product. Once accepted, no return or refund is available.

Non-Refundable Cases

Refunds will not be accepted in the following cases:
- Change of mind after delivery
- Items used, damaged, or without original tags
- Orders approved after inspection with the courier

Inspection Responsibility

Customers are encouraged to inspect items upon delivery. Once the order is accepted, it is considered final unless a clear issue is reported.

Refund Process

Approved refunds will be processed through the original payment method or via agreement with the customer. The process may take a few business days depending on the case.

Important Note

Our goal is to provide high-quality fashion pieces. Please review product details carefully before placing your order to avoid any inconvenience.

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